Privacy Policy | Terms & Conditions
Please read these terms and conditions ("terms and conditions", "terms") carefully before using Child Language and Developmental Speech website ("website", "service") operated by Child Language and Developmental Speech (also known as CLADS).
Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. CLADS only grants use and access of this website, its products, and its services to those who have accepted its terms.
Privacy policy
Before you continue using our website, we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.
Age restriction
You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. CLADS assumes no responsibility for liabilities related to age misrepresentation.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of CLADS, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the CLADS' intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant CLADS a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.
User accounts
As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.
If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.
We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.
Applicable law
By using this website, you agree that the laws of the North Carolina, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between CLADS and you, or its business partners and associates.
Disputes
Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court North Carolina and you consent to exclusive jurisdiction and venue of such courts.
Indemnification
You agree to indemnify CLADS and its affiliates and hold CLADS harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.
Limitation on liability
CLADS is not liable for any damages that may occur to you as a result of your misuse of our website.
CLADS reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between CLADS and the user, and this supersedes and replaces all prior agreements regarding the use of this website.
CLADS respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information, including phone numbers used for SMS communications.
1. Information We Collect
We may collect the following types of information:
Personal information such as name, email address, phone number, and mailing address.
Information automatically collected when you visit our website, including cookies and usage data.
Information provided by you when opting into SMS messaging.
2. Use of Information
The information we collect may be used for:
Providing and maintaining our services.
Communicating with you, including via SMS, if you have opted in.
Processing transactions and delivering services you request.
Ensuring compliance with regulatory and legal obligations.
3. SMS Consent and Compliance
SMS Opt-In Requirement: If you provide your phone number for SMS communications, you must actively opt in by checking a designated checkbox on our website. By checking this box, you consent to receive text messages related to work from CLADS at the phone number provided. Message frequency may vary, and standard data and messaging rates may apply.
No Third-Party Sharing: We do not share, sell, rent, or trade SMS opt-in phone numbers with third parties or affiliate companies for marketing purposes.
Opt-Out: You may opt-out of SMS messaging at any time by replying STOP to any message received from us. Once opted-out, you will not receive further SMS communications unless you re-enroll by replying START.
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
4. Message Frequency and Fees
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per day related to your [appointments/billing, etc.]. Example: "Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status."Carriers may charge fees for SMS messages sent or received, depending on their pricing structures.
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Types of SMS Communications:
If you have consented to receive text messages from Child Language and Developmental Speech, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."
6. Opt-In Methods
Customers may opt into SMS messaging via:
An intake form on our website, where they must actively select an opt-in checkbox.
Verbal confirmation during a phone call initiated through our website.
7. Opt-Out Methods
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
8. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://childspeechlanguage.com/Additional Options:If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures:
Message and data rates may apply. You can opt out at any time by texting "STOP."For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.Message frequency may vary
10. Data Security
We implement industry-standard security measures to protect your personal information, including SMS data, from unauthorized access or disclosure. However, no data transmission or storage can be guaranteed to be 100% secure.
11. Third-Party Services
We may use third-party service providers to facilitate our business operations, but we do not share SMS opt-in phone numbers with them for marketing purposes.
12. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your personal data under certain conditions.
Withdraw your consent for SMS messaging at any time.
13. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.
14. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
CLADS
709 Northeast Drive, Ste 23
Davidson, NC 28036